Penn-Northwest Development Corp.
The staff at PNDC has been very pleased to date with the Toshiba E2500c copier and especially with the Hagan staff.
The staff at PNDC has been very pleased to date with the Toshiba E2500c copier and especially with the Hagan staff. From the initial meeting with Brent Gaidosh to the installation and training, our experience with Hagan has once again been very positive.
Our second round of training was on April 16th with Matt Larson. The staff at PNDC tends to ask a lot of questions and our copier training was no exception. On a rare occasion if Matt did not have the exact answer, he would walk through steps to make sure that he would determine the answer. He was very patient with us and we greatly appreciated his patience.
When our outside information technology consultant was performing modifications on our server and affected the Re-Rite, Matt took the necessary steps to resolve the issues within 24 hours. His calm demeanor and professionalism are apparent in every communication. We would not hesitate to call him and are thankful that he is our technical contact at Hagan.
