We understand how important your business processes are to the success of your company.
Therefore, we take the time to assess your individual needs and offer solutions to improve the productivity and profitability of your business.
Learn more about what we do
Awards
Awards for Computer Networking & More
When you partner with Hagan Business Machines, you are working with a company that has been recognized not only for world-class products but also for taking superb service very seriously. Hagan Business Machines is the proud recipient of numerous awards, honors, and certifications.
PROS Elite 100 Certification
Being selected to the PROs Elite 100 recognizes Hagan as one of the 100 Best Office Products Servicing dealers in the United States.
PROS Elite Group, Inc. selected Hagan because of our demonstrated service excellence. This certification was achieved by successfully completing training in Elite Practices, demonstrating the ability to achieve PROs Elite Service metrics, and willingness to have our ongoing results audited to ensure consistent achievement of these metrics.
This certification ensures our customer’s consistency of service excellence and that performance of their equipment is at or above industry reliability standards with uptime in excess of 95%.
A locally owned dealer with local dispatch, local spare parts, local warehousing – this combined with our service expertise and support tools, make Hagan superior to the Big Box mega dealerships.
Toshiba Certified Innovation Dealer
Toshiba recognized Hagan Business Machines for demonstrating market leadership and creating exceptional Toshiba customer awareness in addition to outstanding service, support, and achievement.
Hagan Business Machines is honored to be the first recipient of this award in the nation. This program is designed to single out exceptional Toshiba authorized dealers who demonstrate innovation, outstanding service, support, and market leadership. Toshiba looked for innovation in three categories: customer service, marketing, and market achievement and Hagan excelled in all three.
Toshiba ProMasters Service Award 2001-2011
The Toshiba ProMasters service award signifies our dedication to ensuring your satisfaction with not only our products but with our staff as well. Hagan Business Machines has earned this honor for the 11th year in a row and we look forward to giving you excellent service for 11 more years.
This award recognizes technical support as well as customer service excellence. Toshiba holds its dealers to rigorous standards and only dealers that can surpass these requirements and continually demonstrate an unyielding commitment towards providing exceptional customer service and knowledge of Toshiba products are eligible for this award.
Elite Dealer by Office Dealer Magazine
This award celebrates the top 100 independent resellers of office equipment, furniture, and supplies in the United States. We have been recognized for superior sales and marketing programs, our dedication to customer service, and extensive community involvement. This award symbolizes our ability to provide you with unique and innovative solutions.
BTA Dealer of the Year 2007
In 2007, Hagan Business Machines was awarded the Dealer of the Year award by the Business Technology Association (BTA). This award symbolizes our place as a market leader. We strive, to always provide you with superior service and innovative programs for all your business needs. This award solidifies Hagan Business Machines as the one to turn to for strategic services and industry-leading products.
Giving back to the community
The well-being of our community has a direct effect on our company and we strive to enrich the lives of our fellow citizens beyond the reach of our services.
The community is very important to us. You have given us so much success and we want to return the favor. Hagan Business Machines aims to make a lasting impact on the community through contributions, in-kind support, and volunteer resources.
On a reoccurring basis Hagan Business Machines is proud to be involved with or sponsor the following organizations:
A - J
- Academy Theatre
- Active Aging Foundation
- Allegheny College
- Bethesda Children’s Home
- Big Brothers & Sisters
- Center for Family Services
- CHAPS
- Cochranton Music Boosters
- Conneaut Lake Football Backers
- Craw. Co. Assoc. of Township Officials
- Crawford County Care Center
- Crawford Co. Children’s Advisory Council
- Crawford County Fair
- Crawford County Read Program
- Crawford Co. Youth Hockey Association
- Crawford Co. Youth Soccer Association
- Creative Expressions of Art
- Faith Builders Educational Program
- Franklin Area Chamber of Commerce
- Greenville Chamber of Commerce
- Ignite Festival
- Junior Achievement
K - M
- Keystone Blind Association
- Kiwanis Club
- Maplewood High School
- MASH Girls Softball Boosters
- MASH Lady Bulldog Basketball Boosters
- MASH Marching Band
- Meadville Area Chamber of Commerce
- Meadville Area Recreation Authority
- Meadville Area Senior High School
- Meadville Area Youth Baseball/Softball
- Meadville Bulldog Hockey
- Meadville City Police Department
- Meadville Community Theatre
- Meadville Girls Soccer Boosters
- Meadville Marching Band
- Meadville Market House
- Meadville Medical Center
- Meadville Sports Banquet
- Meadville YMCA
N - Z
- Northwest Commission
- Northwest REC
- NWPA-NTMA
- Oil Region Alliance
- Penncrest School PA Business Week
- Project Support Our Troops
- RSVP
- Saegertown Boys Basketball Boosters
- Saegertown Little League Baseball
- Seton Catholic School
- Thurston Classic
- Titusville Area Chamber of Commerce
- Titusville Educational Hospital
- United Way
- Venango Area Chamber of Commerce
- VNA Alliance
- Wesbury Foundation
- Women’s Services
Learn about our scholarships program
Partners
Technology partners
With Hagan Business Machines, you have the ability to bring the resources of some of the world’s most powerful technology companies to your office. You will greatly benefit from our relationships with the following technology leaders:
Testimonials & Case Studies
See how we helped Byham Insurance by managing their computer network.
See how we helped Bair’s Corvette’s get back to business when the unthinkable happened.
What our clients say:
Blooming Valley Landscaping
“We always like to give credit where credit is due! There is a lot of behind-the-scenes action that takes place when working on a project and it takes companies working together in order to get the job done quickly and efficiently.
Today, we would like to give a HUGE shout-out to Hagan Business Machines. They have been one of our customers and vendors for almost 10 years.
From printing our blueprints to service calls to providing us with top-of-line office equipment, they are the best of the best!! We would not be able to work as proficiently as we do, without their outstanding service! They have our prints done for us within minutes of sending it to them via email, their customer service and online/tech support is top-notch and they have some pretty amazing people that work there! Such a friendly staff who are always willing to help out with any need we may have!
We just want to say thank you for servicing us Hagan’s! You are simply awesome!!”
– Frances Kennedy
Bush Financial Group
“I love the ReRite scanning conversion feature. Networked to everyone’s computer, it saves our office so much time.”
– Rena Minman
Byham's Insurance Services
“I am very pleased with the full-color brochures that I am able to print, fold and staple using the e-Studio unit. I am now able to customize each piece as needed. My clients and prospects appreciate this extra attention that they have been given. Should a problem develop, we are confident in the staff of Hagan and know that a trained service technician will be taking care of the problem as soon as possible. I look at our relationship with Hagan as being a win-win-win relationship with the winners being our clients, our staff, and of course Hagan.”
Charter Plastics, Inc.
“Charter Plastics purchased a copier/fax machine from Hagan and could not be more pleased with it. We do our catalogues in-house and the quality and color is remarkable. Hagan Business Machines has a qualified friendly staff that cannot be beat. I can honestly say I have never had such great service. It is a real pleasure doing business with them.”
– Kathy Barrett
Cornerstone Church of God
“With the copy machine I use now, I can do so much that it actually inspires me to do more work for my job and to do it better than I thought I could. The people on the phone are awesome too. They answer my questions and if they can not explain something over the phone they quickly come out to help. I recommend Hagan because they are professionals at what they do.”
– Kim Leffingwell
YWCA
“The YWCA of Oil City has been a customer with Hagan Business Machines for well over 10 years. As far back as I am able to track our copiers have been purchased through Hagan. Over the years we have upgraded copiers and have always received excellent service both on the purchasing end and with maintenance. We have encountered very few problems with any of our copiers (short of general care). Anytime we contact Hagan for service work a technician is sent promptly. We depend on our copier for all of our printing needs, so the prompt and reliable service that Hagan provides is more than appreciated.
Our copiers, maintenance agreements, service work, and supplies are always fairly priced. This is an important aspect to all businesses and particularly for those of us that are non-profit. Most importantly we have always received professional and friendly service from everyone at Hagan Business Machines. Whether we are calling for supplies, asking questions, requesting service, or providing a copy count we have been treated with exceptional care. I would highly recommend Hagan Business Machines to anyone needing this type of service.”
– Jennifer Friedhaber
Galaxy Federal Credit Union
“We have been using the Hagan Business Machines Managed Printer Program for a few years. What a great service at no added cost! We simply purchase our printer cartridges from them (for less than we were paying before), and they service our printers. We simply pay for any parts, if necessary. The service they provide is always superior. The technicians are able to clean, repair, and service machines with a very quick response time. I would highly recommend Hagan Business Machines as a business partner to any business.”
– Linda Atonucci
Faith Builders Educational Programs
“For Faith Builders the big issue has been freeing up the IT staff from wasting time on printer problems. The Hagan PrintSmart Print Management Program has helped us reach that goal. The Hagan service has been a great benefit as well. Faith Builders would definitely recommend Hagan PrintSmart Print Management Program as a way to save the IT department time and your business money.”
– Craig W. Wenger
Melissa Good
“Hi, there! Wanted to pass along information of how great the Hagan tech guy (John) was on the day I came in over break. First of all, there was no office staff here and I was a bit unsure if I should call the issue in, but I knew not having a working machine on the day after break would be a terrible thing, so I gave it a shot. He called back with 30 mins. and was just great…even comical. Asked how long I would be there and came out as soon as he could. Issue resolved before I needed to leave! Thought he deserved a shout-out.”
– Melissa Good
Team
The Hagan Team
Managers
Craig Guy
John Cascio
Sheri Filichia
Brent Gaidosh
Gene Calvert
Front Office
Steven Tagliente
Carrie Ann Cooper
Sales
John Cascio
Brent Gaidosh
David Snedden
Gabriel Panchura
Managed Network Services
John Cascio
Christopher Adams
Tim Midcap
Eric Mountjoy
Cullen Wester
Aaron Armstrong
Service
Josh Dawson
John Schmidt
Mike Litzinger
Chris Benson
Warehouse
